| Alcatel-Lucent welcomes your questions and comments. |
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Please feel free to contact us at any time at:
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If you have questions about the exchange of your Lucent common
stock for Alcatel-Lucent ADSs, please call JPMorgan Chase Bank N.A.
at
1-866-701-1815 (within the U.S.)
or
1-651-453-2128 (outside the U.S. and Canada).
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You may also write to them at:
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JPMorgan Chase Bank N.A.
1110 Centre Pointe Curve, Suite 101
Mendota Heights, MN 55120-4100
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For general information and any non-exchange related questions about your
account, please contact JPMorgan Chase Bank N.A. at:
+1 888-582-3686 (toll-free within the U.S., Canada or Puerto Rico)
+1 651-453-2128 (international from outside the U.S.)
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Email: jpmorgan.adr@wellsfargo.com
Website:  www.adr.com/shareholder |
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Access Shareowner Account Online:
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Access JP Morgan’s stock transfer website at www.adr.com/shareholder. Registered
shareowners may view their account balance, transaction history, execute
transactions, download transfer instructions and change their address.
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Depositary Bank for Registered Ordinary Shares
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If you have questions about your Alcatel-Lucent ordinary shares, please
contact our representative BNP Paribas Securities Services (located in
Pantin, France) either by:
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 | Internet website: https://planetshares.bnpparibas.com/
(available in 6 languages *). Access to Planetshares requires the
use of access codes. |
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| Phone (via our call center i - 7 languages
available **):
- +33 1 57 43 35 35
- fax: +33 1 55 77 36 69
The Call center is open from 8:45 a.m. to 6:00 p.m., Paris time, Monday through
Friday, except for Bank Holidays (your access code will be requested). The
execution of transactions can be made over the phone (only French and English
languages available) from 9:00 a.m to 5:30 p.m (your access code will be
requested as well). |
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| Email:
paris.bp2s.service.actionnaires.nominatif@bnpparibas.com (answer in 2 languages
available: French / English)
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| Regular Mail:
BNP PARIBAS SECURITIES SERVICES
Global Corporate Trust
Service Actionnaires ALCATEL-LUCENT
Grands Moulins de Pantin
9 rue du Débarcadère
93 761 PANTIN CEDEX
FRANCE |
* French, English, Spanish, Italian, German, Portuguese
** French, English, Spanish, Italian, German, Portuguese, Dutch
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