Investor Contacts

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Alcatel-Lucent welcomes your questions and comments.

Please feel free to contact us at any time at:

By mail:

By phone:

+1-908-582-6173 (US Office)

0800 354 354  (toll-free for investors within France)


If you have questions about the exchange of your Lucent common stock for Alcatel-Lucent ADSs, please call JPMorgan Chase Bank N.A. at
1-866-701-1815 (within the U.S.) 
1-651-453-2128 (outside the U.S. and Canada).


You may also write to them at:

JPMorgan Chase Bank N.A.
1110 Centre Pointe Curve, Suite 101
Mendota Heights, MN 55120-4100


For general information and any non-exchange related questions about your account, please contact JPMorgan Chase Bank N.A. at:
+1 888-582-3686 (toll-free within the U.S., Canada or Puerto Rico)
+1 651-453-2128 (international from outside the U.S.)



Website: external

Access Shareowner Account Online:

Access JP Morgan’s stock transfer website at external Registered shareowners may view their account balance, transaction history, execute transactions, download transfer instructions and change their address.


Depositary Bank for Registered Ordinary Shares

If you have questions about your Alcatel-Lucent ordinary shares, please contact our representative BNP Paribas Securities Services (located in Pantin, France) either by:

Internet website: external link (available in 6 languages *). Access to Planetshares requires  the use of access codes.
Phone (via our call center i - 7 languages available **):
- +33 1 57 43 35 35
- fax: +33 1 55 77 36 69
The Call center is open from 8:45 a.m. to 6:00 p.m., Paris time, Monday through Friday, except for Bank Holidays (your access code will be requested). The execution of transactions can be made over the phone (only French and English languages available) from 9:00 a.m to 5:30 p.m (your access code will be requested as well).
Email: (answer in 2 languages available: French / English)
Regular Mail:
Global Corporate Trust
Service Actionnaires ALCATEL-LUCENT
Grands Moulins de Pantin
9 rue du Débarcadère

* French, English, Spanish, Italian, German, Portuguese
** French, English, Spanish, Italian, German, Portuguese, Dutch

E-Mail: Investor Relations Europe & Asia     
E-Mail: Investor Relations North America