Alcatel-Lucent University is the company's premier organization for learning and professional development, offering world-class education in product, technical, functional and leadership development. Its global network of 20 training centers is located close to major customer and employee concentrations. Each is individually accredited and staffed by talented professionals.
A culture of learning
Alcatel-Lucent University enables employees to attain the knowledge and skills necessary to excel. Its team of consultants works with regional, business-group and functional leaders to design learning strategies that support business objectives and meet employees' professional development needs.
Supporting individual professional development
Alcatel-Lucent University has a two-pronged approach to meeting employee learning needs:
- Key Qualification Programs: These help employees achieve excellence in areas such as Sales, Services, Project Management, Leadership Development and IP Transformation.
- Competency Development: These solutions enhance competency in such areas as technology, business applications, professional development and managerial skills.
In 2008, Alcatel-Lucent University delivered nearly 1.3 million hours of training to over 55,000 employees worldwide.
Easy access to learning opportunities
The learning strategy combines classroom lectures with technology-based training and hands-on experience. In 2008, nearly 40% of training was delivered outside the classroom. As part of its Always-On initiative, Alcatel-Lucent University is now looking at providing additional e-Learning offerings, streamlined catalogs and a self-service learning portal.
Recognized for quality
Described as "an integral and necessary part of the business, contributing greatly to the value proposition for customers and for internal clients", in 2008 Alcatel-Lucent University was awarded a certificate of quality by the EFMD (European Foundation for Management Development). Receiving the CLIP (Corporate Learning Improvement Process) award, Alcatel-Lucent was one of only 14 corporate learning organizations across Europe to earn the EFMD's designation for quality.
The opportunity to create the future is here. Come and join us!