The telecommunications sector today is undergoing rapid transition. New technologies and content platforms are contributing to new realities, new demands and new business models that the industry is adapting to.

Alcatel-Lucent is at the forefront of this transformation. The long-trusted partner of communications service providers, enterprises and governments around the world, Alcatel-Lucent delivers the innovation our customers need to stay ahead, to be competitive, to meet their challenges and take advantage of their opportunities. To create. To move at the speed of ideas. In the laboratory and in the marketplace.

A leader in mobile, fixed, IP and optics technologies, and a pioneer in applications and services, Alcatel-Lucent was named one of MIT Technology Review’s 2012 Top 50 “World’s Most Innovative Companies” for breakthroughs such as lightRadio™, which cuts power consumption and operating costs on wireless networks while delivering lightning fast Internet access.

Alcatel-Lucent has also been recognized for its sustainability performance. In 2012 the company was ranked Technology Supersector Leader by the Dow Jones Sustainability Index. Through such innovations as lightRadio, Alcatel-Lucent is making communications more sustainable, more affordable and more accessible as we pursue our mission to realize the potential of a connected world.

Recognized in 2012 as one of the Thomson Reuters Top 100 Global Innovators, Alcatel-Lucent is also home to Bell Labs, one of the world’s foremost research centers. Bell Labs is responsible for breakthroughs that have shaped the networking and communications industry. We bring an unmatched heritage of ideas and execution, and our innovations are regularly recognized by international institutions for their impact on the world.

We have a widespread presence across the globe. As one of the most experienced and widely deployed global services organizations in the industry, Alcatel-Lucent is an established partner with global reach. We are delivering on the future.

Alcatel-Lucent achieved revenues of €14.4 billion in 2012 and is incorporated in France and headquartered in Paris.

ORGANIZATION

Alcatel-Lucent’s operating model is organized to provide customers with technology solutions that help them realize the potential of a connected world.

EXECUTIVE COMMITTEE

Alcatel-Lucent operations are overseen by the Executive Committee, chaired by CEO Michel Combes.

Philippe Keryer heads the unified business group Networks & Platforms, comprising Alcatel-Lucent’s operator-driven product and services businesses, including the fast-growing IP and Optics business units. Networks & Platforms is divided into 4 global products and services business units: Core Networks (IP and Optics), Fixed Networks, Wireless and Platforms.

Robert Vrij leads Global Sales & Marketing, a combined organization that will focus on our customers with a single set of common systems, sales force and technical sales, and marketing capabilities.

George Nazi is president of Global Delivery and Chief Quality Officer. He is responsible for executing and fulfilling the commitments made to customers by delivering on the entire portfolio of products and services.

In addition to his role as CFO, Paul Tufano serves as Chief Operating Officer with responsibility for functional operations within Alcatel-Lucent, including overseeing Information Technology and Supply Chain Management, as well as specific responsibility for the company’s Enterprise and Submarine businesses.

Additional key members of Alcatel-Lucent’s executive management team include Christel Heydemann (Human Resources), Tim Keller (Law & Compliance), Gabrielle Gauthey (Public Affairs), Robin Dargue (Business & IT Transformation), Gee Rittenhouse (Bell Labs), Marcus Weldon (CTO), and Jean-Pierre Lartigue (Strategy).

BUSINESS ACTIVITIES

Alcatel-Lucent offers a wide portfolio of solutions and services for:

Telecom Network Operators
We offer complete solutions that help network operators and their customers realize the potential of a connected world. Alcatel-Lucent is a leader in mobile, fixed, IP and optics technologies, and a pioneer in applications and services.

Public and Private Organizations
We help organizations transform the way they communicate. We provide end-to-end, turnkey communications systems and integration that improve energy management, transport efficiency and government services.

NETWORKS AND PLATFORMS

The Networks & Platforms Business Group is responsible for Alcatel-Lucent’s portfolio of products and product-related services, in particular those which lead our High Leverage Network™ (HLN) strategy, which enables service providers to realize the potential of their networks with next generation technologies, and deliver on the promise of the cloud. Networks & Platforms is organized over 4 business divisions and a set of global functions, as described below. The business divisions are each responsible for successfully driving their respective portfolios. Each business division contains product and service line management (PLM), research and development, testing and validation, as well as portfolio-related technical pre-sales support (competence centers) and customer support.

The 4 business divisions are:

• Core Networks, combining our IP and Optics portfolios. This is a powerful, market-leading combination. Other key portfolio domains such as Wireless Transmission and our Video product assets and services are also part of this division.
• Fixed Networks, addressing our broadband access portfolio (xDSL and xPON) and its key innovations such as vectoring, G.Fast and 10G PON.
• Wireless, grouping all of our mobile radio access products and technologies (LTE, CDMA, W-CDMA, GSM/EDGE, Small Cells and lightRadio™), as well as our CDMA core and mobile NGN voice core products.
• Platforms, evolving our High Leverage Network™ capabilities into unified software platforms for control, optimization, and network analytics. This division provides the software assets and services that enable our customers to provide valuable services quickly and easily to the marketplace.

FOCUSED BUSINESSES

The Focused Businesses serve non-telecom customers who have very specialized needs or operate in different business cycles and requirements.

Enterprise
The Enterprise group provides businesses with the means to equip their employees with access, collaboration tools and the freedom to be mobile via the provision of intelligent, application-fluent networks that provide secure IP infrastructures and communication tools. These tools improve how people collaborate with each other, whether in education, healthcare, finance, or travel and hospitality businesses. Our Enterprise group supports more than 500,000 customers with superior technical solutions that improve performance while reducing cost of ownership.

Strategic Industries
Alcatel-Lucent is a trusted communication partner to the Transportation (Airports, Highways, Railways), Energy (Power Utilities, Oil & Gas) and Public Sector (State and Local Governments, Public Safety and Defense) industries. We deliver proven, dynamic communication solutions to optimize operational efficiency, enhance customer satisfaction and increase the safety and security of key industries.

With industry-specific knowledge, integration expertise, and a differentiated eco-system approach, Alcatel-Lucent’s Strategic Industries group leverages best-of-breed telecommunications technologies with the most advanced innovative applications, from Bell Labs and third parties. Strategic Industries integrates sales, pre-sales, solution management, marketing and customer delivery capabilities. The group is organized into experienced, dedicated sales areas that support the different markets around the world.

Submarine
Alcatel-Lucent is the world’s only fully integrated provider of turnkey submarine network solutions. Our Submarine group brings all of the products and know-how needed to design and build optical communications links across the world’s oceans. From new deployments to network upgrades, regional links to transoceanic infrastructure, Alcatel-Lucent provides everything — starting with route selection and survey, through system design, manufacturing, installation and maintenance. Alcatel-Lucent designs, manufactures and supports submarine cable systems of all sizes in all of the world’s oceans.

GLOBAL SALES AND MARKETING

The Global Sales & Marketing organization brings together our customer-facing teams in a single entity that focuses on our customers with a single set of common systems, sales force and technical sales, and marketing capability. This enables us to address the needs of customers around the world with consistent, efficient and effective focus.

GLOBAL CUSTOMER DELIVERY

The Global Customer Delivery organization provides a single interface with which Alcatel-Lucent delivers on its customer commitments. GCD oversees and manages global service delivery centers and defines and supports programs for end-to-end delivery strategies, best practices, knowledge management, and delivery tools and systems. They also provide technology or system-specific solutions to problems as they arise.

MANAGED SERVICES

The Managed Services organization, including our outsourcing business, delivers a full range of innovative and industrialized operations capabilities to help our customers introduce new technologies, simplify network transformations, reduce the risk of introducing new solutions, and decrease operating expenses. Our understanding of today’s business challenges, coupled with practical, field-proven experience and expertise, enables our customers to evolve seamlessly to the networks and user experience of the future.

INNOVATION & TECHNOLOGY

Alcatel-Lucent’s commitment to innovation is far more than just a component of our strategy; it is the foundation of everything we do.

This commitment can be seen in the €2.3 billion we invested in 2012 in R&D, representing around 16% of sales. It can also be seen in our portfolio of more than 30,700 active patents worldwide, which span a vast array of technologies.

As the world becomes ever more connected, networks deliver the lifeblood of the digital economy – collaboration, business and social interactions, entertainment. It’s a fast moving world. The time it takes for a new idea to become a new application is ever-shrinking. Networks must evolve at the speed of ideas.

Alcatel-Lucent is not just adapting to this evolution – we are actively driving it.

For service providers to stay competitive, they must offer compelling new experiences to their customers. The network is the launching pad for new services and the experiences they offer. Service providers need a dynamic network where new services can be launched quickly, without losing pace. Alcatel-Lucent is delivering one breakthrough innovation after another to bring this dynamic network to life.

Researchers at Bell Labs – Alcatel-Lucent’s research organization – work in close collaboration with the company’s product development teams and customers to create and enhance the technologies that are transforming the way people connect with each other and the information around them. Our experts, many of them world leaders in their respective disciplines, collaborate on fundamental and applied research to solve the complex networking and communications challenges confronting our world. They are continually expanding the capabilities of communications networks of all kinds: optical, wireless, Internet protocol, broadband access – with novel technologies and techniques to make them faster, smarter and greener.

HISTORY

The formation of Alcatel-Lucent in 2006 created the world’s first truly global communications solutions provider, with the most complete, end-to-end portfolio of solutions and services in the industry.

Alcatel-Lucent combined 2 entities — Alcatel and Lucent Technologies — which shared a common lineage dating back to 1986, the year Alcatel’s parent company, CGE (la Compagnie Générale d’Electricité), acquired ITT’s European telecom business. Nearly 60 years earlier, ITT had purchased most of AT&T’s manufacturing operations outside the United States. Lucent Technologies was spun off from AT&T.

Explore Alcatel-Lucent’s history.